Frequently Asked Questions about How to Sell a Car
If you are wanting CashNow this depends on a number of factors, and we need to appraise the vehicle in your local dealership before an offer can be made. You need to book an appointment to have your car appraised. You can complete this online form here, or call us on 0800 887 637. If you want to sell through auction, what you get for your car will depend on the outcome of the auction, and the reserve you set.
If you do not live near a branch, you can send us photos of your car for a virtual appraisal. The team will be able to give you a rough estimate for your car in most cases.
Yes. We must appraise the vehicle in your local dealership before an offer can be made. You need to book an appointment to have your car appraised. You can do this online here, or call us on 0800 887 637.
If you do not live near a branch, you can send us photos of your car for a virtual appraisal. The team will be able to give you a rough estimate for your car in most cases.
Please bring the following:
- Your drivers licence and your bank account details.
- If you have a spare key, please also bring it along with you
- Your vehicle's service history if it has one
And if you are planning to sell your vehicle to us on the day, please ensure you have a ride home! There may be public transports, taxis or Ubers near your branch, but you will need to check this and plan ahead.
We will purchase just about any car, or can help you sell it through auction. Just to be sure, you need to bring your car in for an appraisal, and you will need an appointment. You can do this online here, or call us on 0800 887 637.
CashNow is great if you’re in a hurry to sell or don't want to sell by auction. Book an appraisal, bring your car in at the agreed time and we'll make you an offer on the spot.
You need to talk to your finance company about your current finance contract and if you can sell the vehicle before your loan is paid off. If you can, then we can help.
When you bring your car in, we’ll give you a free appraisal. Appraisals are done by our experienced consultants, to book an appraisal, call or email your nearest Turners dealership.
When you sell a car at one of our auctions, we charge a Seller’s Fee that covers the time we spend managing the sale process – from marketing your car to arranging the change of ownership. We also charge an administration fee each time the car goes through an auction.
View our Seller’s Fees.
All of the cars we sell are advertised on Turners website and on many other major car sales websites in New Zealand.
Selling a car at Turners is really easy. Just book an appraisal, come in at the agreed time and we’ll do the rest. All we need you to do is set the reserve – we take care of advertising, buyer negotiations and change of ownership. There are fees to sell by auction find out more here).
Our auction consultant will help you decide on a fair reserve price. Before you set your reserve, it pays to do some research. Here are a few tips:
Research on our website: There are hundreds of cars on our website, with estimated auction prices and Buy Now prices for you to review.
Attend an auction: Anyone can attend our public auctions (or watch online via Turners Live) to see what cars sell for. Find upcoming car auctions.
Get an appraisal: We offer auction sellers a free appraisal to help set their auction reserve. You must bring your vehicle on site to get this appraisal done.
Clean, tidy cars get a better price at auction. Make sure you have removed rubbish and personal belongings, cleaned the car and vacuumed it. You can also pay for valet service at any of our dealerships – contact your local Turners car dealership for details.
Unfortunately, no. This is due to respect the privacy of the purchaser.
There are a number of Terms and Conditions that apply to sale by auction.
View our Vendor Terms and Conditions.
An offer is valid for 7 days but is dependent on the vehicle being in the same condition, and traveled no further than 100km’s since appraisal.
If you sell your car to us through CashNow, payment for your car will be received within 2 to 3 days business days. Business days being Monday-Friday. Not the weekend.
If we sell your car on your behalf through auction, then you will get the money not more than 2 business days after we get paid. As Tina says, boom – money in the bank.