Selling Your Car FAQs

Frequently Asked Questions about How to Sell a Car

How much will I get for my car?

If you are wanting CashNow this depends on a number of factors, and we need to appraise the vehicle at your local Turners Cars branch before an offer can be made. You need to book an appointment to have your car appraised. You can complete this online form here, or call us on  0800 887 637. If you want to sell through auction, the amount you receive for your car will depend on the auction's outcome and the reserve you set.

If you do not live near a branch, give us a call. In most cases, our team can provide you with a rough estimate for your car."

Do I have to bring my car in?

Yes, we need to appraise the vehicle at your local dealership before making an offer. Please book an appointment to have your car appraised. You can do this online here, or call us on 0800 887 637.

If you don't live near a branch, give us a call. In most cases, our team can provide you with a rough estimate for your car.

What do I need to bring with me?

Please bring the following with you for your appraisal:

  • Driver licence
  • Bank account details
  • Spare key (Only if you have it)
  • Vehicle's service history (if it has one available)

If you plan to sell your vehicle to us on the day, please arrange a ride home in advance. While there may be public transport, taxis, or Ubers available near your branch, it's best to check ahead and plan accordingly.

Will you buy my car?

We will purchase almost any car or help you sell it through auction. To proceed, you'll need to bring your car in for an appraisal, and an appointment is required. You can do this online here, or call us on 0800 887 637.

How do I sell for CashNow?

CashNow is great if you’re in a hurry to sell or don't want to sell by auction. Book an appraisal, bring your car in at the agreed time and we'll make you an offer on the spot.

Can I sell my car if there’s money owing on it still?

You should contact your finance company to discuss your current finance contract and determine if you can sell the vehicle before your loan is paid off. If you can, then we can help.

How do I know I’m getting a fair price for my car?

When you bring your car in, we’ll give you a free appraisal conducted by our experienced consultants. To book an appraisal, please call or email your nearest Turners dealership.

What are Seller’s Fees?

When you sell a car  at one of our auctions, we apply a Seller’s Fee to cover the management of the sale process, including marketing your car and arranging the change of ownership. Additionally, an administration fee is charged each time the car is auctioned.

View our Seller’s Fees.

Will Turners advertise my vehicle?

All the cars we sell are advertised on the Turners website as well as on other major car sales websites across New Zealand.

How do I sell a car through auction?

Selling a car at Turners is really easy.  Just book an appraisal, come in at the agreed time and we’ll do the rest. All we need you to do is set the reserve – we take care of advertising, buyer negotiations and change of ownership. There are fees to sell by auction find out more here).

If I'm selling by auction, how do I set my reserve price?

Our auction consultant will help you decide on a fair reserve price. Before you set your reserve, it pays to do some research. Here are a few tips:

Research on our website: There are hundreds of cars on our website, with estimated auction prices and Buy Now prices for you to review.

Attend an auction: Anyone can attend our public auctions (or watch online via Turners Live) to see what cars sell for. Find upcoming car auctions.

Get an appraisal: We offer auction sellers a free appraisal to help set their auction reserve. You must bring your vehicle on site to get this appraisal done.

How can I get the best price at auction?

Clean and tidy cars generally achieve a better price at auction. Ensure you remove any rubbish and personal belongings, clean the car thoroughly, and vacuum it. Alternatively, you can opt for a valet service at any of our dealerships – contact your local Turners car dealership for details.

Can I find out what a car I was interested in sold for through auction?

Unfortunately, no. This is to respect the privacy of the purchaser.

What Terms and Conditions apply when selling by auction?

There are a number of Terms and Conditions that apply to sale by auction.
View our Vendor Terms and Conditions.

If you offer me a price for my car, how long is this offer valid for?

An offer is valid for 7 days, provided the vehicle remains in the same condition and has not traveled more than 100 km since the appraisal.

When can I expect to get my money after I sell my car to Turners?

If you sell your car to us through CashNow, payment for your car will be received within 2 to 3 days business days. Business days being Monday-Friday. Not the weekend.

If we sell your car on your behalf through auction, then you will get the money not more than 2 business days after we get paid. As Tina says, boom – money in the bank.